FAQ

Product

Is the leather real?
Yes. Both upper and sole are pure leather. Real leather has visible grain variation, softens with wear, and develops a patina over time — synthetic material stays uniform and eventually cracks.

Will the colour be exactly as shown?
Very close, though slight variation is natural. Leather takes dye differently across hides, and screen calibration varies. This variation is a sign of a natural material, not a fault.

How long will a pair last?
With reasonable care, several years. Because the sole is stitched rather than glued, it can be resoled by any good cobbler instead of the whole shoe being discarded.

Are they comfortable straight away?
They are snug at first. Leather moulds to your foot over the first week of wear, after which the fit becomes personal to you. This break-in period is normal for handmade leather footwear.

A style I want says Sold out. What now?
It means that style is between batches, not discontinued. Every pair is made by hand, so a colour runs out from time to time. WhatsApp us the style name and we will tell you when the next batch is ready, or suggest the closest pair we have in stock.

Sizing

How do I know my size?
Follow the Size Guide, or WhatsApp us your foot length in centimetres and we'll confirm.

What if I'm between two sizes?
Take the larger size.

What if the size is wrong?
Message us within 7 days and we'll exchange it, free. We pay the courier both ways, once per order. See Returns & Exchange.

Orders & Delivery

Do you offer Cash on Delivery?
Yes, across Pakistan. You pay the courier at your door. No advance payment and no card details.

What are the delivery charges?
Rs. 250 anywhere in Pakistan on a single pair. Free on orders of Rs. 5,000 and above, which is any two pairs at our current price.

How long does delivery take?
Karachi 4–6 working days, rest of Pakistan 8–10 working days, counted from the moment your order is confirmed. Ordering for a wedding or for Eid? Allow a week for Karachi and a fortnight for anywhere else.

Will you contact me before sending the parcel?
Yes. We send a WhatsApp message within a couple of hours to confirm your size and address, and dispatch once you reply. It is the simplest way to make sure the right pair reaches the right door. Full detail on the Shipping & Delivery page.

Can I order by WhatsApp instead of the website?
Yes. Message 0349 3461652 with the colour and size, and we'll place the order for you.

Do you deliver outside Pakistan?
Not currently.

Care

How do I look after them?
See our Leather Care Guide.

Can they be worn in rain?
Avoid it. Leather absorbs water and can lose shape. If they do get wet, dry them slowly away from direct heat.